Refund & Cancellation Policy
Last Updated: June 2026
1. General Policy
Thank you for choosing Samavsharan Knowledge. We are committed to providing high-quality philosophical content, Granth translations, and advanced Samyak AI capabilities.
Since our premium subscriptions grant immediate access to digital content and AI usage limits, we generally maintain a 'No Refund Policy' once the subscription has been accessed. However, we do offer refunds in specific technical scenarios.
2. Cancellation Policy
- ✦Before Activation: If you have made a payment but the premium limits are not activated due to a technical error, you may request a cancellation within 24 hours.
- ✦After Activation: Once the premium subscription is active and you have utilized premium AI queries or accessed locked content, cancellation or refund for the current month is not possible.
- ✦Subscription Renewal: For monthly auto-renewal plans, you must cancel at least 24 hours before the renewal date to avoid being charged for the next billing cycle.
3. When is a Refund Applicable?
- ✓Double Payment: If you were charged twice for the same transaction due to a server glitch.
- ✓Service Unavailability: If Samyak AI and premium content are entirely inaccessible for more than 48 hours continuously due to server issues on our end.
Note: Refunds will NOT be issued for 'change of mind' or dissatisfaction with AI responses, as free limits are provided beforehand for quality assessment.
4. Refund Timeline & Mode
If your refund request is approved:
- ✦The amount will be refunded to the original payment mode (Credit Card, UPI, etc.).
- ✦Processing time typically takes 5 to 7 business days.
5. Requesting a Refund
To raise a dispute or request a refund, please contact our support team with your Transaction ID and Registered Email.
Email: support@vidyaaytan.com[cite: 22]
Phone: +91-9919320005[cite: 22]
Address: Vidyaaytan Career Institute,
Kanadiya Road, Bengali square,
Indore, 452016
Madhya Pradesh, India[cite: 22]